Policies & Terms

1. Introduction

Welcome to the ICIEF Africa Solutions (“ICF,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website icf.africa or engage with our programs, bootcamps, or seminars.

By using our website or providing us with your information, you agree to this Privacy Policy.

2. Information We Collect

We may collect and process the following categories of information:

a. Personal Information

• Full name
• Email address
• Phone number
• Postal address (if provided)
• Payment information (for enrollment or event fees)

b. Automatically Collected Data

• IP address and device information
• Browser type and version
• Pages visited, duration, and navigation paths
• Cookies and similar tracking technologies (e.g., Google Analytics)

c. Optional Information

• Newsletter subscriptions
• Responses to surveys, forms, or feedback requests

3. How We Use Your Information

We use your information to:

• Provide and manage our services, bootcamps, and seminars.
• Communicate with you regarding updates, schedules, or inquiries.
• Process payments and maintain financial records.
• Improve our website, marketing, and user experience.
• Send newsletters and promotional materials (only if you have consented).
• Comply with legal, regulatory, or audit requirements.

We only process your personal data when we have a lawful basis — such as your consent, to fulfill a contract, or to comply with our legal obligations.

4. Cookies and Analytics

Our website uses cookies and analytics tools such as Google Analytics to enhance your browsing experience and analyze site performance.

You can control or disable cookies through your browser settings. For more information about Google Analytics cookies, visit: https://policies.google.com/technologies/cookies

5. Data Storage and Transfers

Your data may be stored on secure servers located outside Kenya or Africa, including in countries that may have different data protection laws.

When we transfer data internationally, we take appropriate safeguards to ensure that your personal information remains protected and handled according to this Privacy Policy and applicable law.

6. Data Security

We use appropriate administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, alteration, or destruction.

However, no system is completely secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location and applicable laws (including Kenya’s Data Protection Act and GDPR), you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your information.
• Withdraw consent at any time (for example, unsubscribe from marketing emails).
• Object to certain data processing activities.
• Lodge a complaint with the Office of the Data Protection Commissioner (ODPC) in Kenya or your local data protection authority.

To exercise any of these rights, contact us at icfcs@icf.africa

9. Sharing Your Information

We may share your data only with:

• Trusted service providers (e.g., payment processors, analytics providers, cloud hosting providers) who act on our behalf.
• Legal or regulatory authorities when required by law.
• Event partners or facilitators, only with your explicit consent.

We do not sell, rent, or trade your personal data to third parties.

10. Marketing Communications

We may send you updates about new programs, seminars, or career events.

You can opt out at any time by clicking “Unsubscribe” in our emails or contacting us directly.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those sites.

Please review their privacy policies before providing any personal data.

12. Children’s Privacy

Our services are intended for individuals aged 18 and above.

If we learn that we have collected personal data from a minor without proper consent, we will delete it promptly.

13. Updates to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be posted on our website with the effective date indicated.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

ICIEF Africa Solutions (ICF)

Email: icfcs@icf.africa