Policies & Terms

Welcome to the ICIEF Africa Solutions (“ICF,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website https://www.icf.africa, our programs, bootcamps, seminars, and related online services (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms.

If you do not agree, please do not use our website or services.

1. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our Services. By using our website, you confirm that you meet this requirement.

2. Our Services

ICF provides career development programs, seminars, training, and related educational content. We reserve the right to modify, suspend, or discontinue any Service at any time without prior notice.

All services are subject to availability and applicable enrollment requirements.

3. User Accounts

To access certain Services (such as enrollments or payments), you may need to create an account or submit your details.

You agree to:

• Provide accurate and up-to-date information.
• Keep your login details confidential.
• Notify us immediately if you suspect unauthorized access to your account.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws.

4. Payments and Refunds

All fees must be paid in full at the time of enrollment, unless otherwise specified.

Payments are processed securely through trusted third-party payment providers. By submitting your payment, you agree to the provider’s terms and policies.

Refunds may be issued only under specific conditions outlined in our program registration materials or refund policy (if applicable).

ICF reserves the right to deny refunds in cases of misconduct or misuse of services.

5. Intellectual Property

All content on this website—including text, graphics, videos, course materials, and logos—is the property of ICF or its content providers and is protected by copyright and trademark laws.

You may not copy, reproduce, modify, distribute, or exploit any content without our prior written consent.

Limited personal use (e.g., downloading materials for personal learning) is permitted, provided you do not remove copyright or ownership notices.

6. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to systems or networks.
• Post or transmit offensive, harmful, or misleading content.
• Use the website in a manner that disrupts other users’ experience or the operation of the Services.

Violation of this clause may result in immediate termination of access and potential legal action.

7. Third-Party Services and Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, privacy practices, or operations of those external sites. You use such third-party links at your own risk.

8. Data Protection and Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

Please review our Privacy Policy here: icf.africa/legal/privacy. By using our Services, you consent to the collection and use of your information as outlined therein.

9. Disclaimers

Our Services are provided “as is” and “as available” without warranties of any kind, either express or implied.

ICF does not guarantee:

• That the website will be error-free or uninterrupted;
• That results from participation in our programs will meet your personal expectations; or
• The accuracy, completeness, or timeliness of the information provided.

You participate in our programs and use our website at your own discretion and risk.

10. Limitation of Liability

To the fullest extent permitted by law, ICF and its officers, employees, or partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from:

• Your access to or use of our Services,
• Any technical issues or interruptions,
• Unauthorized access to your data, or
• Any loss of profits, revenue, or data.

If liability is established, our total liability shall not exceed the amount paid by you (if any) for the Service in question.

11. Indemnification

You agree to indemnify and hold harmless ICF, its directors, staff, and affiliates from any claims, losses, liabilities, or expenses (including legal fees) arising from:

• Your breach of these Terms; or
• Your misuse of our website or Services.

12. Termination

We may suspend or terminate your access to our Services at any time, without notice, if you:

• Violate these Terms;
• Engage in fraudulent, abusive, or illegal behavior; or
• Pose a security or reputational risk to ICF.

Upon termination, your right to use the Services will immediately cease.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Kenya.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya, without regard to conflict of law provisions.

14. Changes to These Terms

We may revise these Terms from time to time.

Updated versions will be posted on our website with the new effective date.

By continuing to use our Services after such updates, you agree to the revised Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

ICIEF Africa Solutions (ICF)

Email: icfcs@icf.africa